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Re: FAC Renewals - Quality of Service survey

Posted: Wed Mar 16, 2011 6:22 pm
by Robin128
I give up.

Re: FAC Renewals - Quality of Service survey

Posted: Wed Mar 16, 2011 9:00 pm
by dodgyrog
karen wrote:Groan - doesn't matter what we do does it?! :cry:

As far as I know the email went to all members and clubs (who can then pass it onto their members). There is nothing to stop anyone passing it onto a non-member as I know Glynn wants to hear from everyone who has something to say.

The NRA database has some FAC/HOA details BUT only when people have given that info on their renewals - we have NOT got it by some devious underhand manner. Much of it is out of date (like my own club HOA info which I must get sorted!)

It may be other organisations are doing something similar - I don't know the answer to that.

We could have done a survey using an outside survey company but as previously pointed out it would mean the data might be accessible to undesirables or we would have to pay a lot of money to make sure it was secure. I was asked by Glynn to use our previous survey provider (which is free by the way) but I felt an email might be a bit easier as we are about to launch a membership survey shortly (and most importantly I am off on my hols on Sunday and didn't really have enough time to set it up - sorry :!: ). However the point about security is a VERY important one and I think we have done the right thing in emailing it.

I recently renewed my FAC whilst also moving address - one police force was crap but Surrey were great!

Love

Karen
Karen,
I still love you all!!!
Ask Heather about the screw up I've just suffered at the hands of the Training Dept. I can't believe you lot don't talk to each other even! :cry:
Heather saved the day for me (again) - thanks.
How many databases do you lot have???

Love and kisses.

Re: FAC Renewals - Quality of Service survey

Posted: Wed Mar 16, 2011 10:13 pm
by Convict_keeper
Robin128 wrote:I give up.

Thank heavens for that

CK :lol:

Re: FAC Renewals - Quality of Service survey

Posted: Fri Mar 18, 2011 1:42 pm
by Blackstuff
This survey was circulated on the UKPSA website too, so i'm presuming anyone can answer it?!

Re: FAC Renewals - Quality of Service survey

Posted: Fri Mar 25, 2011 2:27 pm
by dromia
Definitely issues with contact lists.

Evidently Glynn Alger is having a regional meeting here up north in April but our club wasn't informed and seemingly individual members aren't informed either. This is a shame as it appears to assume that individual NRA members are also part of an affilliated club.

The secretary reckons its just me that the NRA doesn't want to communicate with, I assumed he was speaking in jest. :?

Re: FAC Renewals - Quality of Service survey

Posted: Fri Mar 25, 2011 3:37 pm
by HeatherW762
The regional meetings are organised by the relevant regional representative. Unless they ask us for an up to date list we presume that they are in touch with all clubs in their region, as they are supposed to be!

Heather

Re: FAC Renewals - Quality of Service survey

Posted: Fri Mar 25, 2011 8:24 pm
by dromia
Well whoever ours is he/she isn't. :(

Re: FAC Renewals - Quality of Service survey

Posted: Fri Mar 25, 2011 8:38 pm
by dodgyrog
dromia wrote:Definitely issues with contact lists.

Evidently Glynn Alger is having a regional meeting here up north in April but our club wasn't informed and seemingly individual members aren't informed either. This is a shame as it appears to assume that individual NRA members are also part of an affilliated club.

The secretary reckons its just me that the NRA doesn't want to communicate with, I assumed he was speaking in jest. :?
Saturday 9th April - NRA meeting with Glyn Alger at the Memorial Hall, Darras Road, Ponteland, Northumberland. 14.00 - I'm going with the Chairman of the Three Counties Club. Organised by the Northern representative - a bloke called Black - anybody met him outside of the Newcastle club. He's a disaster for the NRA up here! :evil:
Feel free to join in the bun fight.

Re: FAC Renewals - Quality of Service survey

Posted: Fri Mar 25, 2011 8:50 pm
by dromia
I'm going alright as Chairmen of clubs are especially required to attend evidently.

Not expecting much other than prevarication but I'll say my piece secure in the knowledge that as much notice will be taken of it this time as there was the last time.

So this fellow Black is supposed to have an up to date list of all regional clubs and members then? I'll be certainly asking him about that and when he last checked the muster role of his Bailiwick. :evil:

Re: FAC Renewals - Quality of Service survey

Posted: Sat Mar 26, 2011 9:34 pm
by dodgyrog
HeatherW762 wrote:The regional meetings are organised by the relevant regional representative. Unless they ask us for an up to date list we presume that they are in touch with all clubs in their region, as they are supposed to be!

Heather
You've got to be joking - the lemon up here is as much use as a chocolate fireguard! :evil: